Privacy Policy

1. MyKeyZen Commitment

At MyKeyZen, we consider the protection of your personal data to be an essential pillar of our client relationship. We commit to processing all your information with the utmost confidentiality, in accordance with the General Data Protection Regulation (GDPR) of April 27, 2016.

2. Data Collected and Collection Methods

We collect data that you voluntarily submit via our forms, specifically:

• Identity: Last Name, First Name.
• Contact Info: Email, personal phone number.
• Property Data: Property address, type, estimated revenue.
• Technical Log: IP address, navigation cookies.

3. Why do we process your data?

Your information is used exclusively for the following purposes:

• Sending detailed rental revenue evaluations within 24 hours.
• Commercial follow-up and appointment setting to visit your property.
• Occasional updates on the conciergerie market.
• Statistical audience measurement to optimize our Site.

4. Information Security

All data passing through our Site is protected by a secure transfer protocol (HTTPS/SSL). We use secure servers at IONOS and apply strict access restrictions to your data, reserved only for personnel managing your file.

5. Retention Period

MyKeyZen keeps your data for a period of 3 years from the last contact from you. For our active clients, data is kept for the entire duration of the management contract plus legal limitation periods.

6. Your Rights and Their Exercise

You have the right to access, rectify, oppose, and delete your personal data. You may also request the portability of your data. For any request, send an email to info@mykeyzen.fr specifying the subject of your request.

7. Complaints

If you believe that the processing of your data is not compliant, you have the right to lodge a complaint with the relevant supervisory authority (CNIL in France or your local DP authority).